Tour de Force CRM SFA
Account Management
The Account-centric environment of Tour de Force is unlike most legacy contact management systems such as ACT! and Goldmine, which are primarily based around a contact-centric environment. Tour de Force is designed with the Account record as the primary record within the system to which all other records and items are linked. | Tour de Force CRM SFA
Activity Management
Three primary activity types are tracked within Tour de Force: Tasks, Appointments, and Activities. The Activity Management features of Tour de Force help your sales force sell more efficiently and help your management team better analyze sales activities over time, giving you an excellent way to quantify to your customers the value you provide. |
Tour de Force CRM SFA Administrative Interface
The Tour de Force Administrative console provides the administrator with a simple, easy to use interface to manage the TDF application. The TDF Admin Console provides all the utilities needed for the configuration of your system. |
Tour de Force CRM SFA
Opportunity Management
The success of any business is dependent on the ability to successfully identify, manage, and close opportunities that present themselves with existing customers, as well as new prospects. The ability to manage opportunities at a very detailed level, as well as a very high level, is available within the functionality of Tour de Force.
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Tour de Force CRM SFA
Outlook Integration
The successful deployment of any software system key to your CRM strategy is often dependent on the ability of
your users to quickly and easily learn the software.
Because Tour de Force's design is integrated with Microsoft Outlook, users are provided with an environment they are familar with.
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Tour de Force CRM SFA
System Architecture
Tour de Force is designed using three primary Microsoft components:
• Microsoft Outlook , which is used as the framework from which Tour de Force is launched
• Microsoft Exchange , which is used primarily as a data storage facility for the information generated within Tour de Force;
• SQL Server , which is used to index the data stored within Exchange.
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>Tour de Force CRM SFA
Wireless Device Integration
Tour de Force provides extensive functionality for users using wireless devices able to connect to Microsoft Outlook. Appointments, Tasks, and Notes created on a wireless device can be easily synchronized back to the Tour de Force database, providing global access for all users. Appointments and Tasks created within Tour de Force are easily editable and accessible from your wireless device.
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Tour de Force CRM SFA "What is CRM?"
What is Customer Relationship Management, and what is it not? Where does Tour de Force fit into the scheme of accounts receivable, sales force automation, opportunity management, and other facets of your business system? This short introduction to CRM in general and Tour de Force seeks to answer questions and concerns from companies wondering where CRM/SFA software fits into their way of doing business.
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Business System Integration (BSI) Enterprise & Bundle
The BSI Module connects your CRM/SFA data with your business system data, providing detailed analysis of any aspect of the selling process. Easily compare sales goals with sales performance, identify focal selling points, opportunities, and more. BSI Modules are available for many legacy business systems including Prelude, P21 Commerce Center, P21 DISC, FACTS, Tribute, Solomon, Fourthshift, Exchequer, NXTrend, SXTrend, MAS90, MAS200, DataFlow, and Streamline.
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Tour de Force CRM SFA Advanced Export
Tour de Force ships standard with advanced exporting capability, and is compatible with other industry standard reporting applications such as Crystal Reports. For even more powerful reporting, try the Advanced Export Module and Export Scheduler.
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Tour de Force CRM SFA Event Managers Console
The Event Planning module will allow companies to create, manage and analyze the ROI of any type of event that your company may host or participate in such as training events, open houses, golf outings, trade shows, etc…
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Tour de Force CRM SFA Funnel Manager
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An excellent addition to the BSI module, the Manager's Console can quickly analyze the sales performance of multiple sales territories, set-up predefined views of key financial data, analyze actual account performance, review completed or pending activities from the same screen, and more.
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Tour de Force CRM SFA Tour de Force Mailer
Using the Tour de Force Mailer, you can generate marketing lists based on POS data from business system integration data. The TDF Mailer utilizes the strength of the Advanced Export Module to help you create highly targeted mailing lists for postal or electronic mail campaigns. Who received a given mailing is automatically logged, making future marketing simple.
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