Consulting Services

Setting Goals

• The Client's Goals
  
  
• T he Goals of The MRH Technology Group

Setting Expectations

• Setting Expectations

• Adopting at Different Rates

Defining the Project Team

• Client Project Manager

• Client IT Administrator

• Client Tour de Force Administrator

• Client Tour de Force Product Champion

• MRH Project Manager

• MRH Business Consultant

• MRH Environment Consultant

• MRH Application Consultant

• MRH Extended Services Team 

Outlining the Implementation Process

• Project Planning Phase

• Installation and Configuration Phase

• Review and Discovery Phase

• Go Live Phase

• Post Implementation Phase

Project Planning Phase

• Project Kick-Off and Planning Meeting

• Goals of the Project Kick-Off and Planning meeting

• Implementation Questionnaire

• Review of Existing IT/Server Architecture

Installation and Configuration Phase

• Establishing Remote Connectivity

• Base Installation & Configuration

• Conversion Source for Accounts and Contacts

• Legacy Systems into Tour de Force

Review & Discovery

• Review of the Base Configuration

• Business Process Assessment, Mapping, Documentation and Review

• Primary Goals of this Milestone

• Additional Topics Discussed

• Reconciliation of BSI Data

Going Live

• Finalize Configuration

• Configuration of Advanced Features and Modules of Tour de Force

• Advanced features that can be implemented after the Base Configuration

• Review Go-Live Checklist/Final Review

• Client and Remote User Installation

• Go Live User Training

• Manuals during the Training Sessions

• Tour de Force Administrator Training

• Review of Outstanding Issues Following Go-Live Training

Post Implementation Phase

• 30 Day Post Implementation Support

• Turnover to Extended Services Team

• 60 Day Post Implementation Review

• Ongoing Relationship with Extended Services of Tour de Force

• Support Services for Tour de Force

• Educational Services for Tour de Force

• Most Popular Web Training Sessions

• Business Consulting Services