General Features
Account Management Activity Management Administrative Interface Contact Management Email Logging Expense Management Marketing Campaign Mobile Connection Opportunity Management Outlook Integration Project Management Reporting-Exporting Support Management System Architecture Task Management Template Management
Customer Relationship Management is the strategy that defines how you and your organization will manage the life cycle of a customer relationship.
Stay connected to your accounts and contacts away from the office. With support from wireless email devices (such as Blackberry), disconnected laptops, and wireless PDA's, traveling reps are always in touch with critical data.
Tour de Force provides extensive functionality for users that use wireless PDA devices as well as any other wireless device that integrates to Microsoft Outlook mailbox.
Appointments, Contacts, Task, and notes that are created from a PDA device are easily synchronized back to the 
Tour de Force database providing Global access to all users. In addition to, Appointments, Task, and Contacts that are created from within Tour de Force are saved to your local mailbox calendar. Making all appointments and task created within Tour de Force easily accessible from the wireless device.
Tour de Force sync provides users the ability to synchronize a mailbox as well as synchronize the public folders for offline use. A mailbox sync provides users the ability to synchronize appointments, contacts, notes, and task.
Sending and Receiving Emails from a Wireless Device
Because a wireless device is integrated to an Outlook mailbox all of those emails will be synchronized to that contact record using the event sync which resides on the Tour de Force exchange server.
Providing users with ability to send and receive emails anytime - anywhere while the Tour de Force email logging service captures those emails and logs them to the appropriate contact.
Anytime Anywhere Access
100% offline functionality
Consistent synchronization process that works
Synchronization process that auto-resolves conflicts by established rules
User option: complete or minimal synchronization
Web interface to complete system from Internet connection through use of Citrix® or Terminal Services
Synchronization of hand-held devices for Contacts and Calendar items with most PDA's