Overview of Tour de Force CRM & SFA

Improve Sales Performance and Deliver Quality

Tour de Force is a streamlined business solution that assists companies to improve sales performance and deliver quality customer service by allowing users to share information throughout the company. With Tour de Force , the key is the sharing of information.


Knowing the Sales and Service History

Knowing the sales and service history that is associated with prospects and customers is critical to improving sales performance and delivering superior customer service. As businesses grow, more people seem to be involved in the sales process. As the customer base of an organization grows, more people seem to be involved in providing services to these customers. Not knowing information related to sales and service activities may be the difference between winning and losing a sale, as well as keeping and losing a valuable customer.


Improves Business Productivity

Tour de Force is designed to help organizations acquire and retain customers, as well as reduce the time spent on administrative tasks. Tour de Force improves business productivity by helping sales people and customer service representatives perform their jobs more efficiently. Tour de Force helps businesses organize all of the information required to track sales activities and to manage customers.


Finding Accurate Information Quickly and Efficiently

Understanding the needs of prospects and customers, being able to fulfill these needs, and finding accurate information about prospects and customers quickly and efficiently are fundamental objectives to an enterprise solution. Tour de Force maintains pertinent information for managing customer, prospects, and other business relationship of a company.


Integrate Customer-Based Strategies

Tour de Force is a suite of modules designed to help companies manage a variety of customer relationship management and sales force automation functions. Tour de Force helps businesses automate and integrate customer-based strategies in order to reduce costs, increase revenues, and improve customer satisfaction to ensure long-term relationships with customers.